Faculty & Staff Help

If you anticipate having a guest at the University, the first thing you need to do is visit the Guest Registration site at http://guestreg.uconn.edu/admin.  You will be required to log in using your NetID and password.  If you do not know either of those pieces of information, you will need to contact the Help Desk at (860) 486-HELP(4357) or visit https://netid.uconn.edu.

Once you have logged in, you will need to create an event.  Guest credentials are only valid for the duration of the event that you create.  To do this, click the “Create Event” link on the left hand side.  You will then see a form like the one below:

Enter the required fields (event name, start, and end date) and select ‘Submit’ – if there were no problems with your input, you should now see the event when you select ‘List Events’ on the menu.  If you “View” the event that you just created, you will see a wide variety of menu options.

To invite guests to your event, select “Add Guest” on the left hand side.  You will then see the following form:

You must provide at a minimum the e-mail address of the guest you want to invite.  Additionally, you may or may not provide the guest’s name and/or address.  If you do not enter either of these pieces of information, the guest will be required to provide them and you will be required to approve the information.  This approval process provides added reliability for the accuracy of the information provided in case the University receives a request for information from a law enforcement agency.  By providing both pieces of information in advance, your guest will not experience any delay in the activation of his/her credentials.

After you enter the information and select “submit guests” you will be presented with a summary screen that shows a list of the guests you are about to invite.  If you select “confirm guests” an e-mail will be sent to each guest’s address you provided with information about how to register for access to the University’s network.  If you find that there are not enough rows to invite all the guests you expect, you may upload a CSV (comma separated value) file.  Instructions on how to create one of these files can be found in the menu bar on the left of the event under “CSV Help.”

If you did not complete the name and/or address fields, you will need to approve that information once it is provided by the guest. The e-mail sent to the guest will contain instructions for providing any additional required information.  You can view and approve this information using the link in the menu bar titled “Approve Guests” – any guests waiting for approval will be listed there.  If the information is incorrect to the best of your knowledge, you can send another e-mail to the guest using the “E-mail guests” link in the menu bar.

If a guest arrives unexpectedly or all ID centers are closed, another option exists for creating short term guest credentials. On the GuestReg admin site, the left sidebar contains a link to "Add 3 Hour Guest" - if you use this link, you simply have to enter the guest's full name and click "create." A page will be returned to you containing credentials that will be valid for 3 hours and can be printed and distributed to your guest. This portion of the application exists only for emergency situations - when possible, please attempt to use the other methods (walk-in or sponsored event).